In light of the increased risk of COVID-19 Community transmission, we have made a number of changes to how our the Practice will be run for the foreseeable future.
Booking Appointments:
We have instructed staff to ask all patients booking appointments routine questions about respiratory symptoms (e.g. fever, dry cough, shortness of breath, travel history confirmed Coronavirus case contact with) for respiratory cases etc. We may forward a form to you by email to complete which will be followed by a call from the Doctor. You may be asked to self isolate following guidelines given to us by Public Health.
Attending Appointments
Please arrive for your appointment at the allocated time and no earlier. Stay in your Car & call reception on 01 6285210 on arrival. You will be called when the Doctor is free to see you and you will go directly to the Doctors Surgery when admitted to the Practice.
Phone/Video Consultations
Due to the significantly increased volume of queries and requests for our Doctors, and in an effort to move away from Face to Face consultations, we can facilitate scheduled chargeable phone/Video consultations in place of in-person both for your protection and ours.
Prescription Requests
Please ensure to leave adequate time (at least 48 hours) to have your repeat prescriptions filled – we can have Prescriptions sent directly to your Pharmacy. Please ensure that you let the Receptionist know the name of your usual Pharmacy.
Certs
We can email work certs where required and Social Welfare Certs can be submitted electronically. Under no circumstances, should you call to the Practice without phoning first.
We really appreciate your cooperation and understanding in these challenging times. These changes in how we are working will help reduce the risk of spreading coronavirus and ensure that we can continue to safe provide services to all of our Patients during this Pandemic.
Please ensure that you are playing your part by maintaining physical distance from others outside of your household and following Government guidelines.